Services

Retail Services

This section of the company is a specialist retail management consultancy service. We work with retailers, wholesalers and all companies offering a customer facing product or service.

  • Day to day operational management
  • Customer service
  • Driving sales
  • Setting stretching yet achievable targets
  • Standards of presentation
  • Marketing and promotion
  • Management of budgets including payroll and expenses
  • Managing  industrial relations, and avoidance of litigation
  • Finance, P&L, MIS, cash flow management

Contract brand management service also available

People Management

Crisis Management

If you have an immediate problem please call MRS today. Whatever the issue, it won't go away avoiding the issue or putting it on the long finger will only make the situation harder to resolve in the long run.

Typical examples of issues include problems with disciplinary action, a disgruntled employee spreading unrest, unfair dismissal or discrimination cases, long term absence and sick leave; and issues around maternity leave and how to cover for maternity leave.

Whatever the issue, it is usually solved by talking, active listening and negotiation; in conjunction with a complete knowledge of the legal rights and responsibilities of both the employer and employee.

Contract People Management

This service provides busy managers with competent and knowledgeable expertise at an affordable price - plus the security of knowing that your people are being effectively managed.

Out-source your entire day-to-day HR function to MRS, who provides agreed services, including on call advice, tailored to your specific needs for a fixed monthly fee.

Outsourcing your HR function can cover areas such as:-

  • on call advice on all employment issues
  • job descriptions and person specifications
  • applicant vetting, professional and objective interviewing, reference checking
  • contract negotiation, terms and conditions of employment, employee handbooks,
  • annual performance reviews, annual pay reviews
  • exit interviews

    This list is not exhaustive and the mix can be flexible depending on you and your needs.

It also positively benefits your business by creating open communications and happier staff with longer tenure; also reducing staff turnover and keeping expertise in the business.

So your business runs more smoothly, more profitably, more of the time.

Project Management

Retail developement

If you are a retailer, then you need new outlets to grow your business. And if you are too busy running the business to find them, then I can help.

Services offered are new stores openings, and refurbishment and development programmes for existing stores.

If you have a vision for your business, but no time to bring it to life, MRS can find new sites, project manage your new store, recruit and train new staff or manage your refurbishment while you take care of the existing business.

So if you've got a vision but no time, don't hesitate to contact MRS and start making your vision a reality.

Development Projects

  • Perhaps you have a plan that requires total confidentiality?
  • Is there an aspect of your business that needs an objective, analytical and professional eye?
  • Do you want to realise the potential of that really good idea but don't have the time to work on it?

With MRS investigating your options and working on your behalf you are guaranteed anonymity, confidentiality and a top quality management approach.

You can benefit from the international experience of a professional senior manager who can bring great business experience to the project and help you to bring your idea to life.

Interim Management

An organisation may choose to pursue the interim management route because the role in question is not a permanent position or a permanent executive/manager cannot be found fast enough.

Interim management gives you instant access to a senior 'heavy-weight yet hands-on' manager, with a proven track record, matched to your needs.

MRS can provide this service at a realistic cost without having to use an agency.

Not for Profit Organisations

Combining extensive business experience with a working knowledge of the not for profit sector means that MRS is uniquely positioned to be able to help your organisation.

Areas of knowledge and expertise include:

  • Governance
  • Organisation and Management
  • People management
  • Facilitation
  • Training
  • Charities Act 2009 and its implications
  • Setting up and operation of charity shops